Certified Professional Category Analyst (CPCA) 2025 – 400 Free Practice Questions to Pass the Exam

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What is an indicator of market performance in retail analysis?

Customer service ratings

Merchandising space allocation

Market share percentage

Market share percentage serves as a crucial indicator of market performance in retail analysis because it provides insight into how well a brand or retailer is performing relative to its competitors within a specific market. A higher market share indicates that a retailer is capturing a larger proportion of the sales volume compared to other players in the industry, which often signifies a competitive advantage and stronger consumer preference. This metric can reflect various factors such as effective marketing strategies, product selection, pricing strategies, and overall customer satisfaction.

In comparison, customer service ratings, although important, primarily reflect customer experience rather than overall market performance. Merchandising space allocation is vital for understanding inventory management and product visibility but does not directly measure market competitiveness. The number of sales associates can impact sales performance but does not inherently indicate the market share or overall success the retailer has in capturing sales relative to its competitors. Thus, market share percentage is the most direct and informative metric for assessing retail market performance.

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Number of sales associates

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